Monday, February 28, 2022

What is comparable to Emgality? How do I check my Panera Gift Card balance without a PIN?

How do Marlboro mobile coupons work?

Where can I pay with PayPal?

What is comparable to Emgality?

How do I check my Panera Gift Card balance without a PIN?

What dealership offers the best military discount?

How do I use a Visa Virtual gift card?

What is a Premium outlet?

Why is my coupon code not working?

Does Walmart have student discount?

Do gift cards still work?

How do I use DH coupons?

Does queso cost extra at Chipotle?

How can I get free F-code in Xiaomi India?

Where can I use a Lowes gift card?

Is a synthetic oil change worth it?

How do you get a free sub from Jersey Mike's?



How do Marlboro mobile coupons work?

Using the smartphone's global positioning system, the app identifies nearby tobacco retailers that accept Marlboro digital coupons (figure 1A). The app user selects a retailer for redemption, and a digital coupon (e.g., “$1.50 off one pack”) with a barcode is generated (figure 1B). BE

Where can I pay with PayPal?

Any store that takes one of the previously described methods — PayPal cards, PayPal NFC payments, or PayPal QR codes — can accept PayPal. In the case of PayPal cards, this means any store that takes Mastercard. BE

What is comparable to Emgality?

Aimovig had a slightly bigger decrease in chronic migraine days per month and also a bigger percentage of patients had their chronic migraines reduced by half compared to Emgality.

How do I check my Panera Gift Card balance without a PIN?

If your gift card does not have a PIN, please visit your local bakery-cafe and an associate will be happy to check the balance at the register.

What dealership offers the best military discount?

Top 3 New Car Military DiscountsGeneral Motors (GM) Offers the Deepest Discounts* General Motors offers eligible military members a military discount program for GM vehicles, including Buick, Cadillac, Chevrolet, and GMC. Volvo Military Discount. Ford – Lincoln Military Discount.

How do I use a Visa Virtual gift card?

How do I use my Visa Gift card online? When you're ready to check out keep your Visa card handy and then, in the online form, fill in your 16-digit card number, expiration date and CVV number. You'll want to make sure that your gift card's balance is enough to cover the amount of your purchase.

What is a Premium outlet?

Premium outlet malls offer a shopping resource where you can purchase products from high-end retailers at seemingly-discounted prices.

Why is my coupon code not working?

Here are some common reasons as to why a code might appear invalid: Something is wrong with the actual code (codes are case sensitive) The deal might have expired as most deals are time sensitive. The deal is an exclusive deal only for VIP members.27 Feb 2017

Does Walmart have student discount?

Unfortunately, Walmart does not offer a year-round student discount, however, Walmart does sell competitively priced college supplies.

Do gift cards still work?

The good news is that most gift cards do not expire until after five years, if they do at all, Rossman said. Most gift cards are reloadable, so even if you have an uneven amount like $9.22 left, you may be able to add more money to it and regift it.26 Jul 2021

How do I use DH coupons?

It is quick and easy to redeem your DHgate coupon code:Just click on the coupon you want to use and copy the code that will appear.Head on over to the DHgate website and select the products you'd like to buy.Continue to the checkout, this is where you add your voucher code!

Does queso cost extra at Chipotle?

-Chipotle doesn't offer queso because Chipotle's menu is preservative free. Queso would be incredibly difficult to keep hot and appetizing without preservatives, so Chipotle offers high quality food, hoping you're willing to skip out on a ver unnecessary ingredient.

How can I get free F-code in Xiaomi India?

How to Generate Mi f-code?First visit official mi.com/in Indian version site.You can also visit other Mi sites such as en.miui.com or miui.com.Participate in the miui or xiaomi threads by commenting.Give them feedback with your suggestions.This way you can generate mi f-code from the Mi site.

Where can I use a Lowes gift card?

Where can I use my Lowe's Gift Card? Gift cards can be redeemed in any Lowe's store or online at Lowes.com.

Is a synthetic oil change worth it?

Synthetic oil is more expensive than conventional oil but offers superior protection for your car's engine. Synthetic oil provides more effective protection for your car, may even prolong the life of your engine and would cost the average driver just $65 more each year.

How do you get a free sub from Jersey Mike's?

Earn Free Subs with Shore Points. ® By joining, you'll earn points towards free subs every time you purchase a sub. Plus, by opting into text messages, you'll receive valuable offers good only to our members. To earn points, simply visit any participating Jersey Mike's location and make any qualifying purchase.

Sunday, February 27, 2022

How to get your money back when your credit card is stolen and you; ve been a victim of fraud

On the other hand, the maximum liability you'll face on fraudulent debit card charges varies depending on the time elapsed between when the fraudulent charges were made and when you report the loss. If you report the card's theft before any fraudulent use occurs, you'll bear zero liability. Under federal law, if you report it within two business days after the fraud occurs, you will be charged a maximum of $50. If you wait 2 to 60 days after a fraudulent transaction occurs, you could be charged a maximum of $500. And if you wait more than 60 business days to report the fraud, you could be responsible for the full amount. That's why it's imperative you report the loss, theft, or fraudulent use of a card as soon as you notice it.

How to get your money back when your credit card is stolen and you've been a victim of fraud

It's happened to nearly everyone: Our credit or debit card is lost or stolen, and then we find fraudulent charges on our account. And the Covid crisis has unfortunately made fraud even more common. But the theft of your card or bank information doesn't mean you're on the hook for all the losses. On the contrary, in the vast majority of cases, you're entitled to a refund of almost all fraudulent charges. Here are the basic steps you should understand to get as much of your money back as possible.

Unfortunately Netflix told me that this does not exist despite my being a member since before streaming existed.

I have tried using customer loyalty before. And at that time, it wasn't as lucrative as I thought it was going to be. Generally speaking, companies pay a lot of money to lure in new customers because (it seems) most of us tend to stick around once we're on board. And in some cases, changing to another provider is out of the question because there isn't any competition in our area.

In my experiment, I stuck to a few perimeters:

  • Remained polite and respectful. I have often found that treating the other person as human being to be a far more useful negotiation tactic than getting hostile or belligerent.
  • Used the chat feature online if available. Most of us hate to get on the horn and try and negotiate anything. I wanted to make it an easier method to duplicate if I could use the chat feature if available at a provider.
  • I got to the point. Say what you want and get on with it.
  • Tried to let them make the first offer. A rule in negotiation is that you generally don't want to be the first one to make the offer.
  • Only leveraged customer loyalty to get a deal. I seriously wanted to see how far loyalty would be rewarded by different companies and not muddy the waters with other reasons for lowering my bill.
  • Contacted at the end of the week. Thursday or Friday are good options. Folks are looking forward to the weekend and may not be as grumpy.

So, with that, I got to it. I roughly spent about 2-3 hours on the chat-line (did have a couple interesting phone calls with the utility companies that I hope to share in a different post) to get these offers. I hope it helps you score some deals too using loyalty.

Netflix

My first goal was to see about getting something in return for our year-long streaming service use. I started with Netflix. They have a very handy help page where you can chat directly with a representative

Netflix

Chat feature at Netflix

They asked right away what I was chatting about and I indicated that I was looking for some type of customer loyalty reward for being a faithful, paying customer.

It didn't take them long to make an offer.

Netflix chat

So, a month free for just asking if they had a reward for customer loyalty. Not bad.

That's $11 saved.

The next streaming service I approached was Hulu. We generally don't use these guys as much (don't believe their content is as fresh or good as Netflix).

Hulu also has a chat feature that you can use. To navigate to it, go to HELP > CONTACT US (at the bottom of the help page) and then you'll find the chat option at the top of the page.

Hulu chat

Hulu chat option

I selected “Billing” and then got connected with a representative.

“Hello. I've been a loyal customer of yours for awhile now. Wondering if you might be able to offer a discount to reward my loyalty?”

The representative wondered if there was a specific promotion that I was referring to. I replied that I was just looking to see if they might reward my customer loyalty.

After a few back-and-forths, the representative wasn't able to offer anything.

You win some and you lose some! I guess I might try the other departments if I had to do this over. Perhaps going through the “Account” department?

SAVINGS TIP: I save upwards of 20% on Hulu by shopping discounted gift cards that are offered at Gift Card Granny. The best deals range from 19-19.8% off on their cards there. Great deal if you are looking to save on your Hulu membership.

Since my wife is still with AT&T, any savings I can get with them is a bonus. Being a premier provider, they tend to also be one of the more expensive options for cell service out there.

In the past, I have had success with getting out bills lowered there. But since this is a post about customer loyalty, I only had that angle.

I logged into my account and found their chat feature (SUPPORT > CONTACT US > WIRELESS (MOBILE) ). They also sometimes will display a chat button in the lower right-hand corner when you're on the Support page.

When I got a representative I asked about any customer loyalty rewards and they shot me off to customer loyalty. The rep on the line was super helpful and quickly came back with an offer to lower next months bill by $25. Since our bill is over $100 (with two phones), I found this a fair offer.

I thanked them and was on my way.

$36 saved so far.

Allied Nationwide (car and home insurance)

Next on my list to call was our insurance company. In the past, I have generally contacted our local agency to see what they can do about lowering our rates – and they've been very helpful to get all the discounts we qualify for.

Since they didn't have a chat feature online, I got on the horn with their national office and inquired about any customer loyalty offers.

I have only had good experience with Nationwide Insurance. They helped us through some pretty tough house insurance claims that were weather related – and have always been helpful when I've been on the phone with them. The agent I talked to was extra helpful and cheery and spent a lot of time on the line with me to see if there were any other discounts we could quality for.

You may want to ask your Nationwide insurance agent about SmartRide. It's a device the insurer sends you to put in your car to check your driving habits. They only collect certain driving habits and after a day or so of using it, you ship it back and if you've shown yourself to be a good driver, you can get a discount. This was not offered in MN yet.

While there were no savings – they did provide a lot of useful advice.

Comcast (Xfinity)

Comcast's customer service experience has gotten a lot better. You can tell their getting tired of being on the “most hated companies in America” list.

After logging into my account at Xfinity, I located the contact us link at the bottom of the website (look in the footer). There it was an easy step to find the chat option:

xfinity chat

Comcast chat

There was a little wait to get a representative – but I once I got one, I relayed the reason for the contact.

And after a few exchanges, the representative was able to offer me a one-time credit to my account of $10.

The next day, we got an email and our bill had been lowered

xfinity credit

$46 total saved

While that continues to be true, credit cards companies have been aggressively trying to get new customers and offering lots of incentives, like big signing bonuses, to accomplish that goal.

Balance transfer cards can help consolidate debt

Video by Mariam Abdallah

These "are tools available for people struggling with debt," Rossman says. "You can get up to 21 months with no interest, so that's really a way to use [new] card marketing to your advantage."

One note of caution with balance transfer cards: They're best used when you don't make new charges on them and when you pay the original amount in the zero-interest timeframe the issuer gives you. Once that window closes, you'll be paying pretty hefty interest on whatever balance is left.

Other than the special offers, don’t expect any perks like rewards points or cash back with this card. If you use a credit card responsibly, a card that offers cash back or rewards points might be a better option than a store card unless the promotional offers are appealing to you. The Home Depot Project Loan Card is more similar to a line of credit. It doesn't offer any perks or rewards, but you can borrow up to $55,000 for home projects and renovations.

Is It Hard to Get a Home Depot Credit Card?

Home Depot does not list the credit requirements, but its APR for consumers will be 17.99% to 26.99% To apply, the process is rather easy, which can be done online.

Is the Home Depot Card Worth It?

The Home Depot credit card does not offer any cash back or related rewards. It does offer zero interest for six months on purchases above $299. It also has special offers that include initial statement credits and promotion discounts for certain products.

Does Home Depot Have a Rewards Card?

Home Depot offers a credit card for individual consumers, as well as various commercial and contractor cards. There are no rewards or cash back tied to the card, however. It does include certain statement credits and discounts.

Home Depot Offers a Credit Card?

Home Depot offers a personal credit card via Citibank. The card can only be used at Home Depot stores or online. Of note, Home Depot offers a project charge card for individuals.

How Do I Get a Home Depot Card?

Although you can apply for a Home Depot card in stores, the easier way is to visit their website. Assuming you meet the credit requirements, Home Depot’s credit issuer, Citibank, will issue a card within 10 days.

Hier finden Sie Informationen zu Ihrem Dell Supportvertreter zu Themen wie Bestellstatus, Zahlung, Versand, Lieferung, Stornierungen, Rücksendungen sowie fehlende, falsche oder beschädigte Produkte.

Häufig gestellte Fragen für Dell Supportvertreter | FAQs

Hier finden Sie Informationen zu Ihrem Dell Supportvertreter zu Themen wie Bestellstatus, Zahlung, Versand, Lieferung, Stornierungen, Rücksendungen sowie fehlende, falsche oder beschädigte Produkte.

  • Wo kann ich den Status meiner Dell Bestellung prüfen?
    • Sie können den aktuellen Status Ihrer Bestellung und das späteste voraussichtliche Lieferdatum online einsehen, indem Sie Ihre Bestellnummer oder Internet-Quittungsnummer an den Onlinesupport senden.
    • Sie benötigen Ihre Dell Bestellnummer oder Ihre Dell Internet-Quittungsnummer oder Sie können die zusätzlich verfügbaren Suchoptionen nutzen.
    • Ihre Bestellnummer und Ihre Kundennummer finden Sie in der Bestellbestätigung, die Ihnen nach der Bearbeitung Ihrer Bestellung per E-Mail zugesendet wurde.
    • Überprüfen Sie Ihren Spam-Ordner, um sicherzustellen, dass die E-Mail von Dell nicht als Spam identifiziert wurde.
    • Ihre Internet-Quittungsnummer erhalten Sie nach Ihrer Onlinebestellung. Sie ist in der Bestellbestätigung aufgeführt, die Ihnen per E-Mail zugeschickt wird.
    • Überprüfen Sie Ihren Spam-/Junk-Ordner, um festzustellen, ob Ihre E-Mail-Filter die E-Mail von Dell als Spam identifiziert haben.
    • Warum wurden mir Steuern in Rechnung gestellt?
      • Dell ist gesetzlich dazu verpflichtet, die für Ihre Bestellung relevante Umsatzsteuer zu erheben.
      • Die Umsatzsteuer variiert, abhängig vom Zielort des Versands Ihrer Bestellung und den Produkten, die Sie erworben haben.
      • Sobald wir Ihre Zahlung erhalten und bearbeitet haben (2-3 Werktage), senden wir Ihnen eine Bestellbestätigung per E-Mail zu.
        • Sobald die Zahlung bearbeitet wurde, erreicht Ihre Bestellung den nächsten Status als eine Bestellung in Produktion (bei Produkten der Marke Dell) oder sie wird zum Verpacken vorbereitet (bei Drittanbieterprodukten).
        • Um zu überprüfen, ob wir Ihre Zahlung bearbeitet haben, besuchen Sie den Onlinesupport.
          • Wenn Ihre Bestellung als „Auftrag in Bearbeitung“ aufgeführt wird, konnten wir Ihre Zahlung noch nicht bearbeiten.
          • Wenn ein Problem auftritt, senden wir Ihnen eine Benachrichtigung mit weiteren Weisungen. Prüfen Sie daher regelmäßig Ihre E-Mails (einschließlich der „Junk“- und „Spam“-Mail-Ordner).
          • Die Zahlungsmethode, die Konfiguration und die Lieferadresse können nicht geändert werden, nachdem Sie Ihre Bestellung aufgegeben haben.
          • Wenn Sie eine E-Mail mit der Information Bestellung im Wartestatus erhalten, haben wir keine Autorisierung zur Verarbeitung der Zahlung zu Ihrer Bestellung erhalten.
            • Zu Ihrer Sicherheit und zum Schutz Ihrer persönlichen Daten kann uns der Kartenaussteller keine Informationen darüber geben, weshalb Ihre Zahlung abgelehnt wurde.
            • Bitte befolgen Sie die Anweisungen in der E-Mail und kontaktieren Sie Ihren Kartenaussteller. Nach der Lösung des Zahlungsproblems wird Ihre Bestellung weiterbearbeitet. Prüfen Sie Ihre E-Mails regelmäßig (einschließlich der Ordner für „Junk“ und „Spam“) auf Nachrichten von Dell.
            • Es ist nicht ungewöhnlich, dass dieser Fall eintritt. Nachfolgend finden Sie die häufigsten Gründe dafür:
              1. Der Kartenaussteller kann unerwartete Aktivitäten auf Ihrem Konto kennzeichnen, beispielsweise Onlinebestellungen oder Einkäufe mit hohem Wert, unabhängig von den verfügbaren Geldmitteln. Er benötigt dann Ihre mündliche Autorisierung.
              2. Für Karten bestehen Limits, welcher Betrag an einem Tag belastet oder abgehoben werden kann. Unabhängig von den verfügbaren Geldmitteln auf Ihrem Konto kann der Kartenaussteller von Ihnen verlangen, dass Sie ein höheres Einkaufslimit beantragen, um die Transaktion abzuschließen.
            • Was bedeutet kostenlose Lieferung am nächsten Tag?
              • Produkte, die mit „Gratis Lieferung am nächsten Werktag“ gekennzeichnet sind, können wir bereits am nächsten Werktag liefern, sofern uns Ihre Bestellung bis 14:00 Uhr erreicht. Zahlungsoptionen, die eine positive Zahlungsvalidierung oder Bonitätsprüfung benötigen, können den Versand verzögern.
              • Gültig für Kunden mit Sitz in Deutschland.
              • Dies gilt für Bestellungen, die bereits vollständig bezahlt wurden oder für die eine Zahlungsgenehmigung vorliegt.
              • Die Produkte sind mit dem Symbol gekennzeichnet:
              • Dell arbeitet mit UPS zusammen.
                • Informationen zur Sendungsverfolgung finden Sie nach dem Versand Ihrer Bestellung auf der Seite mit den Bestelldetails. Senden Sie dazu Ihre Bestellnummer an den Onlinesupport.
                • Großbestellungen von mehr als 20 Paketen werden möglicherweise mit einem anderen Spediteur versandt.
                • Bestellungen mit Lieferadresse auf den Kanalinseln werden nach der Zollabfertigung durch einen anderen Spediteur geliefert und die Lieferung kann sich weiter verzögern als das angegebene voraussichtliche Lieferdatum.
                • Sie können den aktuellen Status Ihrer Bestellung und das späteste voraussichtliche Lieferdatum online einsehen, indem Sie Ihre Bestellnummer oder Internet-Quittungsnummer an den Onlinesupport senden.
                  • Sobald die Bestellung bestätigt wurde, erhalten Sie innerhalb von 24 Stunden auch eine Bestellbestätigung mit dem voraussichtlichen Lieferdatum.
                  • Produkte, die mit „Gratis Lieferung am nächsten Werktag“ gekennzeichnet sind, können wir bereits am nächsten Werktag liefern, sofern uns Ihre Bestellung bis 14:00 Uhr erreicht.
                  • Bei allen anderen Produkten kann die Lieferung variieren und wird vor Abschluss der Bestellung bestätigt. Produkte, die nicht als Smart Selection gekennzeichnet sind, werden auf Bestellung hergestellt.
                  • Bei auf Bestellung hergestellten Produkten beginnt der Produktionsprozess nach erfolgreicher Kreditprüfung und sie werden nach Abschluss des Herstellungsprozesses versandt.
                  • Das voraussichtliche Versanddatum ist das Datum, an dem Dell erwartet, dass Ihre Bestellung von einer unserer weltweiten Fertigungs- oder Vertriebsstätten versandt wird.
                    • Wenn Sie Ihre Bestellung online aufgeben, wird Ihnen ein voraussichtliches Lieferdatum mitgeteilt, sobald Sie während des Bestellvorgangs Ihre Lieferadresse eingeben.
                    • Das voraussichtliche Lieferdatum wird Ihnen während des Bestellvorgangs in Ihrer E-Mail zur Bestellbestätigung mitgeteilt. Dell bemüht sich stets, möglichst akkurate und somit hilfreiche voraussichtliche Lieferdaten anzugeben.
                    • Das voraussichtliche Lieferdatum kann je nach der von Ihnen gewählten Zahlungsmethode, der Lieferadresse, dem Werksstandort oder der Verfügbarkeit der Artikel in Ihrer Bestellung variieren.
                    • Es besteht die Möglichkeit, dass Ihre Dell Bestellung in verschiedene Sendungen aufgeteilt wird. Außerdem kann das voraussichtliche Lieferdatum für jede Sendung je nach den von Ihnen bestellten Produkten und dem Werksstandort variieren.
                    • Wenn Ihre Bestellung Produkte und Zubehör anderer Hersteller enthält (z. B. Produkte von Drittanbietern), werden diese getrennt von Ihrer Dell System- oder Zubehörbestellung geliefert und separate voraussichtliche Liefertermine aufgeführt.
                    • Bestellungen mit Lieferadresse auf den Kanalinseln werden nach der Zollabfertigung geliefert und durch einen lokalen Spediteur zugestellt. Die Lieferung kann später als das angegebene voraussichtliche Lieferdatum zugestellt werden.
                    • Werde ich benachrichtigt, wann meine Dell Bestellung zugestellt wird?
                      • Es erfolgt keine Benachrichtigung vor der Zustellung durch den Spediteur.
                      • Der Link zum Spediteur, den Sie beim Onlinesupport erhalten, enthält die aktuellen Lieferinformationen.
                      • Bei Bestellungen mit einem Gewicht unter 1 kg ist keine Unterschrift erforderlich. Für alle anderen Bestellungen ist die Unterschrift obligatorisch.
                      • Dell Bestellungen für Privatanwender:
                        • Wenn an Ihrer Lieferadresse niemand für die Zustellung unterschreiben kann, kann das Paket an einen UPS Access Point umgeleitet werden, sofern verfügbar. Dies kann durch Zugriff auf den auf der UPS-Website angegebenen Link zum Spediteur erfolgen.
                        • Wenn Sie eine Zustellung verpasst haben, wird das Paket am nächstgelegenen UPS Access Point aufbewahrt.
                        • Das Paket wird (max. 10 Tage) am UPS Access Point aufbewahrt. Wenn es nicht abgeholt wird, wird es an den Versender zurückgeschickt.
                        • Wenn nach dem ersten Zustellversuch kein Access Point verfügbar ist, wird der zweite Zustellversuch zum nächstmöglichen Termin unternommen. Wenn auch der zweite Zustellversuch fehlschlägt, wird das Paket zum UPS Access Point umgeleitet.
                        • Wenn Sie den ersten Zustellversuch verpasst haben, wird ein zweiter Versuch zum nächstmöglichen Termin unternommen.
                        • Wenn der zweite Zustellversuch erfolglos ist, wird die Lieferung von UPS aufbewahrt (max. 8 Tage).
                        • Dell schätzt Ihr Unternehmen und als entscheidender Punkt der Betrugsprävention können wir die Lieferadresse nach der Übermittlung Ihrer Bestellung nicht mehr ändern.
                        • Für Dell Bestellungen für Privatanwender: Nachdem Ihre Bestellung von Dell versandt wurde, kann das Paket an einen UPS Access Point umgeleitet werden, sofern verfügbar.
                          • Dazu müssen Sie sich auf der UPS-Website anmelden.
                          • Ja – Dell für Privatanwender, die ihre Pakete lieber an einem günstig gelegenen Ort in der Nachbarschaft mit verlängerten Geschäftszeiten abholen, als sie nach Hause liefern zu lassen.
                          • Die Standorte werden basierend auf der Zuverlässigkeit, dem Gebietsschema und der Nutzererfahrung von Hand ausgewählt.
                          • Führen Sie ein amtliches Ausweisdokument oder einen amtlichen Ausweis mit sich, wenn Sie ein Paket abholen.
                          • Werde ich benachrichtigt, wann meine Dell Bestellung zugestellt wird?
                            • Es erfolgt keine Benachrichtigung vor der Zustellung durch den Spediteur. Der Link zum Spediteur, den Sie beim Onlinesupport erhalten, enthält die aktuellen Lieferinformationen.
                            • Die meisten unserer Lieferungen enthalten Wertgegenstände, sodass unsere Spediteure bei der Zustellung der bestellten Artikel eine Unterschrift benötigen.
                            • Unter dem Spediteur-Link beim Onlinesupport erhalten Sie Support von Ihrem Zustelldienst.
                            • Dell schätzt Ihr Unternehmen und als entscheidender Punkt der Betrugsprävention können wir die Lieferadresse nach der Übermittlung Ihrer Bestellung nicht mehr ändern.
                            • Warum verspätet sich meine Dell Bestellung?
                              • Es gibt verschiedene Gründe für eine mögliche Verzögerung Ihrer Dell Bestellung:
                                1. Zahlungsabwicklung: Wenn wir Ihre Zahlung nicht bearbeiten können, verzögert dies den Beginn der Produktion Ihrer Bestellung.
                                2. Mangel an Teilen: Bei Dell kann es zu einem Mangel an Teilen kommen, wenn Produkte sehr beliebt sind oder bei unseren Lieferanten Verzögerungen auftreten.
                                3. Wetter/Naturkatastrophen: Derartige Verzögerungen können sich auf die Lieferanten von Dell oder Ihre Bestellung nach der Auslieferung auswirken.
                              • Der Onlinesupport informiert Sie über den aktuellen Status Ihrer Bestellung. Informationen zur Verwaltung Ihrer Bestellung finden Sie im Menü „Action“. Dort können Sie die Rücksendung initiieren, eine Stornierung beantragen oder den Kundensupport kontaktieren.
                              • Was ist Ihr Recht auf Stornierung?
                                • Kunden von Dell Bestellungen für Privatkunden haben das Recht, den Kaufvertrag zu stornieren, da Ihr Kaufvertrag mit Dell im Fernabsatz abgeschlossen wurde.
                                  • Wenn Sie von Ihrem Widerrufsrecht Gebrauch machen möchten, senden Sie eine Stornierungsanfrage über das Menü „Action“ auf der Seite mit den Bestelldetails beim Onlinesupport.
                                  • Bestellungen können storniert werden, bevor sie in die Produktion gehen. Wenn die Stornierung verweigert wird oder nicht erfolgreich war, befolgen Sie bitte die Rückgabebedingungen von Dell.
                                  • Dies gilt auch für Bestellungen von Services und Software.
                                  • Rückgaben durch Widerruf werden in Übereinstimmung mit Ihrem Widerrufsrecht gemanagt.
                                  • Sobald die Bestellung storniert wurde, wird der Betrag innerhalb von 5-7 Werktagen mit der ursprünglichen Zahlungsmethode zurückerstattet, wenn die Zahlung mit Kreditkarte oder PayPal erfolgt.
                                  • Bei allen anderen Zahlungsarten wenden Sie sich beim Onlinesupport über das Menü „Action“ an den Kundensupport, um die Rückerstattung zu initiieren.
                                  • Ihre Bestellung wurde möglicherweise aus einem der folgenden Gründe storniert:
                                    • Probleme mit der Zahlung: Wir haben Ihre Zahlung entweder nicht erhalten oder konnten Ihre Zahlung nicht bearbeiten.
                                      1. Um dieses Produkt erneut zu bestellen, wenden Sie sich an Ihren Zahlungsanbieter, um die Zahlung zu autorisieren, und wenden Sie sich unter 0800 201 3355 an einen Dell Vertriebsmitarbeiter oder besuchen Sie uns auf www.dell.com, um Ihre Bestellung erneut aufzugeben.
                                    • Produktverfügbarkeit: Das von Ihnen bestellte Produkt ist nicht mehr verfügbar oder ein Mangel an Teilen ist aufgetreten.
                                      1. Wenn keine neue Bestellung erstellt wurde und Ihre Bestellung fälschlicherweise storniert wurde oder Sie keine Benachrichtigung über die Stornierung erhalten haben, wenden Sie sich beim Onlinesupport über das Menü „Action“ an den Kundensupport.
                                      2. Wenn Sie diese Bestellung erneut aufgeben möchten, wenden Sie sich bitte an einen Dell Vertriebsmitarbeiter unter 0800-587-1456 oder 0800-201-3355 oder besuchen Sie uns unter www.dell.com.
                                    • Kann ich meine Bestellung ändern?
                                      • Änderungen an einer Bestellung können wir leider nicht akzeptieren, sobald die Bestellung übermittelt wurde.
                                      • Bitte vergewissern Sie sich vor Aufgabe einer Bestellung, dass Sie nichts vergessen haben, da wir keine Änderungen mehr vornehmen können, sobald die Bestellung übermittelt wurde.
                                        • Sollten Sie bei Ihrer Bestellung einen Artikel vergessen haben, geben Sie über unsere Website einfach eine neue Bestellung auf.
                                        • Was ist Ihr Recht auf Rücksendung?
                                          • Privatanwender/Privatkunden haben das Recht, Ihren Kaufvertrag zu kündigen, da Ihr Kaufvertrag mit Dell gemäß den Verkaufsbedingungen von Dell im Fernabsatz abgeschlossen wurde.
                                          • Bei Rücksendungen von Produkten/konkreten Bestellungen können Sie Ihre Bestellung innerhalb von 14 Kalendertagen ab dem Tag nach der Lieferung Ihrer Bestellung zurücksenden.
                                          • Bei Rücksendungen von Servicebestellungen können Sie Ihre Bestellung innerhalb von 14 Kalendertagen zurückgeben, beginnend mit dem Tag nach Lieferung Ihrer Bestellung. Sie können innerhalb von 14 Kalendertagen stornieren. Wenn Sie die Leistung des Services angefordert oder akzeptiert haben, erfolgt die Rückerstattung je nach den erbrachten Services anteilig, bis Ihr Produkt wieder bei Dell eingegangen ist. Sie verlieren das Rücksendungsrecht, wenn die Services innerhalb der Rücksendefrist vollständig durchgeführt wurden.
                                          • Bei der Rücksendung von Softwarebestellungen haben Sie ab dem Tag nach der Lieferung Ihrer Software 14 Kalendertage Zeit, um eine Rückerstattung/Rücksendung zu beantragen. Sie verlieren Ihr Rücksenderecht, wenn Sie die Software während des 14-tägigen Rücksendezeitraums herunterladen oder verwenden. Sie erhalten möglicherweise keine Rückerstattung für eine Softwarerücksendung oder ein Betriebssystem, das Teil einer Systembestellung ist.
                                          • Sie können eine Rücksendung anfordern, indem Sie den Kundensupport über das Menü „Action“ beim Onlinesupport kontaktieren.
                                          • Sobald Sie Dell von Ihrem Wunsch nach Ausübung Ihres Rückgaberechts in Kenntnis gesetzt haben, veranlasst Dell die Abholung der Produkte oder stellt Ihnen Anweisungen und Einzelheiten für die direkte Rücksendung des Produkts zur Verfügung.
                                          • Sie müssen die Produkte in ihrem Originalzustand und innerhalb von 14 Kalendertagen nach Ihrer Benachrichtigung über die Rücksendung zurücksenden.
                                          • Dell kann Ihnen für Schäden an den Produkten Gebühren in Rechnung stellen.
                                          • Wenn Dell die Abholung veranlasst, ist die Rücksendung kostenlos, sofern Dell Sie nicht anderweitig benachrichtigt hat. Dell kann jedoch die Zahlung Ihrer Rückerstattung bis zum Erhalt des zurückgesandten Produkts (in seinem Originalzustand) zurückhalten.
                                          • Verbraucher-/Haushaltskunden können ihr XPS-System bis zu 30 Kalendertage lang unter den gleichen Bedingungen wie beim oben genannten Rückgaberecht zurückgeben. Die XPS 30-Tage-Rückgaberichtlinie gilt nur für Consumer-Kunden und nur für den Kauf eines XPS-Systems.
                                          • Für die Rückgabe von Produkten/Sachgütern gemäß der XPS-Rückgaberichtlinie - können Sie Ihr XPS-System innerhalb von 30 Kalendertagen ab dem Tag nach der Lieferung Ihrer Bestellung zurückgeben.
                                          • Für die Rückgabe von Serviceleistungen gemäß der XPS-Rückgaberichtlinie - Sie können Ihre Bestellung innerhalb von 30 Kalendertagen zurückgeben, beginnend mit dem Tag, nachdem Ihre Bestellung geliefert wurde, für Serviceleistungen, die in der gleichen Reihenfolge wie Ihr XPS-Produkt gekauft wurden. Wenn Sie die Erbringung des Services angefordert oder akzeptiert haben, wird Ihnen der anteilige Betrag, basierend auf den erbrachten Services, erstattet, bis Ihr Produkt wieder bei Dell eingegangen ist. Sie verlieren das Recht auf Rückgabe, wenn die Services innerhalb der Rückgabefrist vollständig erbracht werden.
                                          • Für die Rückgabe von Softwarebestellungen im Rahmen der XPS-Rückgaberichtlinie - für Software, die in der gleichen Bestellung wie Ihr XPS-Produkt erworben wurde, haben Sie 30 Kalendertage Zeit, um eine Rückerstattung/Rückgabe zu beantragen, beginnend mit dem Tag, an dem Ihre Software geliefert wurde. Sie verlieren Ihr Rückgaberecht, wenn Sie die Software während der 30-tägigen Rückgabefrist herunterladen oder beginnen verwenden. Sie können keine Rückerstattung für eine Software-Rückgabe oder ein Betriebssystem erhalten, das Teil einer Systembestellung ist.
                                          • Sie können eine Rückgabe beantragen, indem Sie sich über das "Aktionsmenü" Ihrer Online-Bestellung an den Online Order Support.
                                          • Rückerstattungen werden bearbeitet, sobald Ihre Bestellung abgeholt wird. Es kann bis zu 10 Kalendertage dauern, bis die Rückerstattung auf die ursprüngliche Zahlungsart gebucht wird.
                                          • Sobald Sie Dell über Ihren Wunsch informiert haben, Ihre Bestellung eines XPS-Systems zu stornieren, wird Dell die Abholung des/der Produkte(s) veranlassen oder Ihnen Anweisungen und Details für die direkte Rücksendung des Produkts zur Verfügung stellen.
                                          • Sie müssen das/die Produkt(e) in seinem/ihrem Originalzustand und innerhalb von 30 Kalendertagen nach Ihrer Rückgabebenachrichtigung zurückgeben.
                                          • Dell ist berechtigt, Ihnen die Kosten für die Beschädigung des Produkts/der Produkte in Rechnung zu stellen.
                                          • Wenn Dell die Abholung veranlasst, ist die Rücksendung kostenlos, es sei denn, Dell hat Sie anderweitig informiert. Dell kann jedoch die Auszahlung Ihrer Rückerstattung bis zum Erhalt des zurückgegebenen Produkts (im Originalzustand) zurückhalten.
                                          • Bitte beachten Sie, dass die XPS-Rückgaberichtlinien nur für Privatkunden gelten.
                                          • Wenn Sie Ihre Bestellung zurückgeben möchten, können Sie dies innerhalb von 30 Kalendertagen nach Lieferung tun. Um eine Rücksendung einzuleiten, wenden Sie sich über das "Aktionsmenü" Ihrer Online-Bestellung an den Online Order Support.
                                          • Cooling Off-Rücksendungen werden in Übereinstimmung mit Ihrem Widerrufsrecht verwaltet.
                                          • Für Geschäftskunden beachten Sie bitte Commercial Terms of Sale (in Englisch).
                                          • Wenn Sie Ihre Bestellung zurücksenden, werden wir den Bestellwert einschließlich der Versand- und Bearbeitungskosten Ihrem Konto gutschreiben.
                                          • Warum habe ich meine Softwarebestellung nicht erhalten?
                                            • Ihre Softwarebestellung wird ausgeführt, sobald sich die Bestellung im Status „Versandt“ befindet. Der Zeitrahmen für die Erfüllung der Software kann je nach Produkt variieren.
                                              • Sie erhalten eine E-Mail mit Anweisungen zum Zugriff auf Ihre Software an die E-Mail-Adresse, die Sie bei der Bestellung angegeben haben, sobald sich Ihre Bestellung im Status Versandt befindet.
                                              • Sie können den Status Ihrer Bestellung beim Onlinesupport überprüfen.
                                              • Wenn Sie die E-Mail mit den Anweisungen nicht erhalten haben, überprüfen Sie den Spam-Ordner in Ihrem Posteingang.
                                              • Wenn Sie die E-Mail mit den Anweisungen nicht erhalten haben und Ihre Bestellung nicht im Dell Digital Locker finden können, nachdem Sie die Bestellnummer unter der Produktregisterkarte gesucht haben, wenden Sie sich beim Onlinesupport über das Menü „Action“ an den Dell Kundensupport.
                                              • Sie müssen ein „Mein Konto“ auf Dell.com erstellen, um auf Dell Digital Locker zugreifen zu können.
                                                • Führen Sie die folgenden Schritte aus, um auf Ihren Dell Digital Locker zuzugreifen:
                                                  1. Rufen Sie Ihren Dell Digital Locker auf. Klicken Sie auf die Anmeldeschaltfläche „Mein Konto“.
                                                  2. Melden Sie sich mit der E-Mail-Adresse an, die Sie zum Zeitpunkt des Kaufs verwendet haben, oder mit der Ihnen Ihre Softwarelizenzen zugewiesen wurden. Wenn Sie Fragen zur Erstellung oder zum Update eines „Mein-Konto“-Logins haben, lesen Sie bitte die FAQs zu „Mein Konto“.
                                                • Greifen Sie auf Dell Digital Locker zu.
                                                • Klicken Sie hier, um Mein Konto zu erstellen, wenn Sie „Mein Konto“ nicht erstellt haben.
                                                • Wählen Sie auf der linken Seite des Navigationsmenüs die Option Produkte aus und geben Sie die Bestellnummer ein.
                                                • Klicken Sie auf den Hyperlink Produktname, um die Anweisungen zum Herunterladen anzuzeigen.
                                                • Öffnen Sie die Registerkarte Verfügbare Downloads, um Software anzuzeigen, die zum Download verfügbar ist.
                                                • Sie können die Software direkt herunterladen oder Details anzeigen und danach den Download starten.
                                                • Für einige Produkte wird ein Registrierungscode versandt. Dieser ist in der E-Mail-Benachrichtigung zur Bestellbestätigung enthalten. Um Ihren Lizenzschlüssel zu erhalten und Zugriff auf das Produkt in Ihrem Konto zu erhalten, müssen Sie den Registrierungscode auf der Registerkarte zur Produktregistrierung in Ihrem Dell Digital Locker eingeben.
                                                • Sie müssen sich bei Dell Digital Locker anmelden, um Ihren Lizenzschlüssel herunterzuladen oder darauf zuzugreifen.
                                                  • So erhalten Sie einen einzelnen Schlüssel:
                                                    • Wählen Sie auf der linken Seite des Navigationsmenüs die Option Produkte aus.
                                                    • Wählen Sie das Produkt aus, das Sie anzeigen möchten, und klicken Sie auf den Namen des Produkts, um zur Seite für das Produktmanagement zu gelangen.
                                                    • Wählen Sie die Option Schlüssel anfordern aus und befolgen Sie die Anweisungen, um Ihren Lizenzschlüssel abzurufen.
                                                    • Wählen Sie bei textbasierten Schlüsseln Bestellhistorie bzw. bei XML-Schlüsseldateien „Tools/Lizenzaktivierung“ in der Navigation auf der linken Seite aus, um mehrere Schlüssel zu erhalten.
                                                    • Unter „Bestellhistorie“ finden Sie alle textbasierten Schlüssel für eine Bestellung.
                                                    • Bei XML-Schlüsseldateien erhalten Sie vorhandene Lizenzschlüssel unter „Tools/Lizenzaktivierung/Aktivierte Lizenzen“. Wenn Sie bei neuen Käufen mehrere Lizenzschlüssel generieren müssen, befolgen Sie die Anweisungen unter „Tools/Lizenzaktivierung/Nicht aktivierte Lizenzen“.
                                                    • Weitere Informationen zum Managen von Dell Digital Locker finden Sie in den zusätzlichen FAQs.
                                                    • Häufig gestellte Fragen zum Managen Ihres Dell Digital Locker finden Sie in den zusätzlichen FAQs.
                                                    • Wie manage ich mein Softwareabonnement?
                                                      • Melden Sie sich bei Ihrem Dell Digital Locker an, um Abonnements zu managen, die automatisch abgerechnet werden.
                                                      • Klicken Sie auf die Registerkarte Fakturierungskonto, um mit der nächsten Aktion fortzufahren.
                                                      • Ihr Abonnement kann je nach Abonnementtyp auf zwei Arten verwaltet werden.
                                                        1. Einfache Abonnements mit automatischer Verlängerung:
                                                          Klicken Sie auf den Abonnementnamen, um die Details dieses Abonnements anzeigen.
                                                          Auf der Seite Abonnement können Sie Ihr Abonnement managen, z. B.:
                                                          • Ihre Fakturierungshistorie anzeigen
                                                          • Ihre Zahlungsinformationen anzeigen und aktualisieren
                                                          • Rechnungs- und Lieferadressen anzeigen und ändern und
                                                          • Optionen zur automatischen Verlängerung und Benachrichtigung per E-Mail managen.
                                                          • Wenn der Rechnungsplan sehr viele Elemente enthält, können Sie den Plan herunterladen und die Details überprüfen. Anschließend können Sie die anzuzeigende primäre ID suchen und Ihre Änderungen vornehmen.
                                                          • Bei arbeitsplatzbasierten Abonnements werden Sie über Digital Locker zu einem Webportal weitergeleitet, in dem Sie Ihr Produkt verwalten und Arbeitsplatzänderungen anfordern können.
                                                          • Mit Dell Digital Locker können Sie die Zahlungsmethode und die Adresse updaten und Ihren vorhandenen Rechnungsplan sowie die Rechnungshistorie anzeigen.
                                                            • Zu Dell Digital Locker
                                                            • Melden Sie sich mit der „Kunden-E-Mail-Adresse“ an, die zum Zeitpunkt Ihres Abonnementkaufs registriert wurde.
                                                            • Wechseln Sie zur Registerkarte Fakturierungskonto, um Abonnementinformationen anzuzeigen.
                                                            • Klicken Sie auf „Zahlungsmethode managen“.
                                                            • Klicken Sie auf „Zahlung ändern“.
                                                            • Es werden eine Gebühr pro Service-Tag und eine Aufschlüsselung der Abonnements zusammen mit den entsprechenden Gebühren angezeigt.
                                                            • Wie gehe ich vor, wenn meine Bestellung unvollständig oder fehlerhaft eingetroffen ist?
                                                              • Ihre Bestellung wurde möglicherweise in mehreren Paketen versandt und befindet sich weiterhin auf dem Transportweg.
                                                                1. Um den Status Ihrer gesamten Bestellung anzuzeigen und zu überprüfen, ob noch weitere Pakete auf dem Transportweg sind, können Sie Ihren Bestellstatus überprüfen, indem Sie Ihre Bestellnummer oder Ihre Internet-Quittungsnummer an den Onlinesupport senden.
                                                                2. Wenn Ihre Bestellung unvollständig oder fehlerhaft eingetroffen ist, gleichen Sie bitte die erhaltenen Artikel mit den auf dem Packzettel, auf der Rechnung und/oder auf der Bestellbestätigung aufgeführten Artikeln ab.
                                                                3. Sie können eine Kopie Ihrer Rechnung und Ihres Packzettels im Menü „Action“ herunterladen, indem Sie Ihre Bestellnummer an den Onlinesupport senden.
                                                                4. Wenn Sie ein fehlendes Produkt dennoch nicht finden oder einen falschen Artikel haben, wenden Sie sich über das Menü „Action“ an den Kundensupport.
                                                              • Hinweis: Bei allen Streitigkeiten, die aus einer gelieferten Bestellung an die angegebene Lieferadresse entstehen, müssen Sie einen Schadensfall anmelden und den Kundensupportvertreter über das Menü „Action“ kontaktieren.
                                                              • Der Antragsprozess kann 10 bis 12 Arbeitstage in Anspruch nehmen.
                                                              • Wenn Sie Ihre Bestellung in einem beschädigten Karton erhalten haben und/oder das Produkt physisch beschädigt ist, wenden Sie sich bitte an die Dell Kundenbetreuung, indem Sie beim Onlinesupport im Menü „Action“ auf „Kontakt“ klicken.
                                                                • Wenn ein Artikel in Ihrer Bestellung keine physischen Schäden aufweist, aber nicht ordnungsgemäß funktioniert oder sich nicht einschalten lässt, wenden Sie sich an den technischen Support von Dell.
                                                                • Bitte fügen Sie Fotos des beschädigten Kartons und/oder des Produkts ein, wenn Sie sich an den Kundensupport wenden.
                                                                • Hinweis: Wenn Sie Ihre Bestellung in einem beschädigten Karton erhalten haben, müssen Sie sicherstellen, dass der Liefernachweis mit „Beschädigt erhalten“ unterschrieben ist, um das Problem zu beanstanden.
                                                                • Wenn ein Artikel in Ihrer Bestellung keine physischen Schäden aufweist, aber nicht ordnungsgemäß funktioniert oder sich nicht einschalten lässt, wenden Sie sich an den technischen Support von Dell.
                                                                • Wenn Ihr System gestohlen wurde, als es sich in Ihrem Besitz befand, wenden Sie sich an den technischen Support, um Ihr System als gestohlen zu kennzeichnen.
                                                                • Ein Polizeibericht ist erforderlich, um das System in unseren Unterlagen als „gestohlen“ zu kennzeichnen.
                                                                • Was ist ein Packzettel?
                                                                  • Jede von einem Spediteur gelieferte Bestellung enthält einen Packzettel, auf dem alle Bestandteile der Lieferung angegeben sind.
                                                                  • Dieses Dokument sollte sich ganz oben im Versandkarton Ihrer Lieferung befinden.
                                                                  • Innerhalb von 24 Monaten: Sind seit dem Versand Ihrer Bestellung nicht mehr als 24 Monate vergangen, können Sie Ihren Packzettel auf der Seite mit den Bestelldetails einsehen und ausdrucken. Geben Sie Ihre Bestellnummer auf der Seite Onlinesupport ein und klicken Sie auf Packzettel anzeigen.
                                                                  • Mehr als 24 Monate: Wenn der Versand Ihrer Bestellung länger als 24 Monate zurückliegt, wenden Sie sich über das Menü „Action“ auf der Seite mit den Bestelldetails an den Dell Kundensupport.
                                                                  • Rechnungen stehen 48 Stunden nach Versand der Bestellung zur Verfügung.
                                                                    • Online: Zum Herunterladen Ihrer Rechnung geben Sie Ihre Bestellnummer auf der Seite Onlinesupport ein und klicken Sie im Menü „Action“ auf Rechnung anzeigen.
                                                                    • Kundenbetreuung: Wenn Sie weitere Unterstützung benötigen, wenden Sie sich beim Onlinesupport über das Menü „Action“ an den Kundensupport und wir senden Ihnen Ihre Rechnung per E-Mail zu.
                                                                    • Klicken Sie auf diesen Link, um ein Produkthandbuch herunterzuladen.
                                                                    • Wie richte ich „Mein Konto“ auf Dell.com ein?
                                                                      • Gehen Sie wie folgt vor, um „Mein Konto“ auf Dell.com zu erstellen:
                                                                        1. Öffnen Sie Mein Konto.
                                                                        2. Wählen Sie „Dell.com-Konto erstellen“ aus.
                                                                        3. Füllen Sie die Pflichtfelder aus.
                                                                        4. Wählen Sie am Ende des Formulars „Registrierung abschließen“.
                                                                      • „Diese E-Mail-Adresse ist bereits registriert.“
                                                                        • Diese Meldung wird angezeigt, wenn mit dieser E-Mail-Adresse bereits ein Profil für „Mein Konto“ erstellt wurde.
                                                                        • Sie können über den Link „Kennwort vergessen“ das Kennwort abrufen, das mit der E-Mail-Adresse verknüpft ist.
                                                                        • Dieser Fehler weist darauf hin, dass Sie bereits über ein Konto mit dieser Kundennummer verfügen.
                                                                        • Versuchen Sie, sich bei diesem bestehenden Konto anzumelden. Wenn Sie Ihr ursprüngliches Kennwort für „Mein Konto“ vergessen haben, können Sie dieses anfordern.
                                                                        • Wenn Sie das Kennwort für „Mein Konto“ vergessen oder verlegt haben, können Sie die Zusendung des Kennworts per E-Mail anfordern.
                                                                          1. Öffnen Sie Mein Konto.
                                                                          2. Wählen Sie „Kennwort vergessen?“.
                                                                          3. Geben Sie im Feld für die E-Mail-Adresse Ihre E-Mail-Adresse ein. Dies muss die E-Mail-Adresse sein, die aktuell in Ihrem Profil für „Mein Konto“ hinterlegt ist.
                                                                          4. Wählen Sie „Weiter“ aus.
                                                                        • Wenn Sie das Kennwort für die E-Mail-Adresse vergessen oder verlegt haben, die Sie zur Erstellung Ihres Kennworts für „Mein Konto“ verwendet haben, stehen Ihnen zwei Möglichkeiten zur Verfügung:
                                                                          1. Setzen Sie das Kennwort für Ihre E-Mail-Adresse zurück. Weitere Informationen erhalten Sie von Ihrem E-Mail-Anbieter.
                                                                          2. Erstellen Sie ein neues „Mein Konto“. Weitere Informationen finden Sie oben in den FAQ.
                                                                        • Um Ihr Kennwort zu ändern, gehen Sie wie folgt vor:
                                                                          1. Melden Sie sich bei Mein Konto an.
                                                                          2. Klicken Sie auf den Link für E-Mail und Kennwort im Abschnitt „Mein Konto – Einstellungen“.
                                                                          3. Updaten Sie das entsprechende Feld:
                                                                            • Kennwort: Geben Sie Ihr neues Kennwort in das Feld „Neues Kennwort“ und in das Feld „Kennwort bestätigen“ ein.
                                                                            • E-Mail-Adresse: Geben Sie im Feld für die E-Mail-Adresse Ihre E-Mail-Adresse ein.
                                                                            • Es ist nicht möglich, mehrere Registrierungen für „Mein Konto“ automatisch in einem Konto zusammenzufassen.
                                                                            • Sie können jedoch eines Ihrer Profile für „Mein Konto“ aktualisieren, indem Sie die Kunden- und Bestellnummern der anderen Konten zu diesem Profil hinzufügen.
                                                                              1. Öffnen Sie Mein Konto.
                                                                              2. Geben Sie Ihren Nutzernamen und Ihr aktuelles Kennwort ein und klicken Sie anschließend auf Anmelden.
                                                                              3. Wählen Sie unter „Meine Bestellungen“ (die erste Option auf der rechten Seite) die Option „Bestellstatus“.
                                                                              4. Wählen Sie „Fehlende Bestellungen suchen“ (Option links unten).
                                                                              5. Füllen Sie die Pflichtfelder aus.
                                                                              6. Wählen Sie „Kundennummer hinzufügen“.
                                                                            • Wenn Sie online bestellt haben, ohne sich bei Ihrem Profil für „Mein Konto“ anzumelden, oder Sie dem Dell Mitarbeiter Ihre Kundennummer für „Mein Konto“ nicht genannt haben, wird Ihre Bestellung möglicherweise nicht automatisch aufgelistet.
                                                                              • Sie müssen Ihre Bestellung Ihrem Profil für „Mein Konto“ hinzufügen.
                                                                                1. Sie müssen Ihre Bestellung Ihrem Profil für „Mein Konto“ hinzufügen.
                                                                                2. Öffnen Sie Mein Konto.
                                                                                3. Geben Sie Ihren Nutzernamen und Ihr aktuelles Kennwort ein und klicken Sie anschließend auf Anmelden.
                                                                                4. Wählen Sie unter „Meine Bestellungen“ (die erste Option auf der rechten Seite) die Option „Bestellstatus“.
                                                                                5. Wählen Sie „Fehlende Bestellungen suchen“ (Option links unten).
                                                                                6. Füllen Sie die Pflichtfelder aus.
                                                                                7. Wählen Sie „Kundennummer hinzufügen“.
                                                                              1. Onlinebestellung: Melden Sie sich vor einer Onlinebestellung bei Ihrem Profil für „Mein Konto“ an.
                                                                              2. Telefonische Bestellung: Wenn Sie eine telefonische Bestellung aufgeben, nennen Sie dem Dell Mitarbeiter die Kundennummer Ihres Profils für „Mein Konto“ und bitten Sie ihn, diese für die Bestellung zu verwenden.
                                                                              1. Öffnen Sie Mein Konto.
                                                                              2. Wählen Sie „Einstellungen“ aus.
                                                                              3. Befolgen Sie den bereitgestellten Pfad, um die Informationen zu „Mein Konto“ zu deaktivieren.
                                                                              • In „Mein Konto“ können Sie die Bestellhistorie, Kontoeinstellungen, Produkte und Services sowie Dell Prämien überprüfen.
                                                                                • So verwenden Sie „Mein Konto“ für Support Services zu „Meine Produkte und Services“
                                                                                But how do you really wrap your head around just how much the highest-paid people in America are getting for their work? To illustrate this, GOBankingRates has broken down the pay of the 49 highest-compensated CEOs from S&P 500 companies in terms of just how long it takes them to earn what you do in an entire year. Using figures on total CEO compensation in 2019 from the AFL-CIO, the study looks at the average salary for Americans — rich and poor — to see just how little time a CEO logs to match your salary.

                                                                                Wait, Where’s Jeff Bezos?

                                                                                If you just clicked through to get to the end to see how quickly the world’s richest man makes your salary, you will notice that he’s not on this list. Neither is Warren Buffett. Or Mark Zuckerberg. Or even Tim Cook, even though you might have recently seen in the news that he just passed a net worth of $1 billion.

                                                                                So what gives? The reason the world’s richest men aren’t among the highest paid is actually an important part of understanding why CEOs get paid so much. It’s not so much what they’re getting paid as how. Top CEOs earn most of their money in the form of stock, and the tippy-top CEOs are basically working for free because they own a big chunk of the place where they work. Jeff Bezos has never even brought in six figures from Amazon for a year of work. But, since he’s the founder and still owns a little over one-tenth of the company, his total net worth skyrockets precisely as fast as the company’s stock. His “pay” winds up being a rounding error, essentially.

                                                                                So, a CEO’s salary never really reflects the unique form of turbo-charged 401(k) benefits they receive. Did Sundar Pichai earn a little over $280 million in 2019? Or about $2 million plus benefits? It matters because — while you’re dealing with profoundly smaller numbers than they are — stock ownership and equity stakes are as essential to building your wealth in the long run as they are to the highest-paid people in America. And if you get enough of the right stocks? Your annual salary might also wind up being largely irrelevant to your financial standing.

                                                                                Each quarter, you'll choose and activate your 5% and 2% categories to get more cash back. This allows you to tailor your category choices to your changing spending habits.

                                                                                How your cash back adds up

                                                                                5% cash back

                                                                                You'll earn 5% cash back on prepaid air, hotel and car reservations booked directly in the Rewards Travel Center.

                                                                                5% cash back

                                                                                You'll earn 5% cash back on the first $2,000 you spend on qualifying purchases in these two categories combined. After that, you'll still earn 1% cash back.

                                                                                2% cash back

                                                                                You'll earn 2% cash back on all qualifying purchases in this category — there's no limit.

                                                                                By enrolling in Rapid Rewards, you confirm and represent that you are the Member or that, if the Member is a minor, you are the child’s parent or legal guardian. If you are the child’s parent or legal guardian, you also confirm and represent that you, and not the child, are providing the child’s information to Southwest.

                                                                                Rapid Rewards®

                                                                                No. The estimated Rapid Rewards® points to be earned that are displayed during the booking process are an estimate only and are directly related to the advertised one-way base fare and fare type of the flight selected. A Business Select® fare earns 12 points per dollar on qualifying flights , while Anytime and Wanna Get Away® fares earn ten and six points per dollar, respectively. Qualifying flights means flights paid entirely with dollars, LUV Vouchers, Gift Cards or Travel Funds, and with no portion of the purchase price paid for with Rapid Rewards points .

                                                                                NOTE: A-List and A-List Preferred Members earn a 25% and 100% bonus respectively.

                                                                                You can earn points on revenue tickets. Revenue tickets include flights paid entirely with dollars, LUV Vouchers, Gift Cards or Travel Funds, and with no portion of the purchase price paid for with Rapid Rewards points . You cannot earn points on nonrevenue travel, including reward travel, Companion Pass travel, or any travel with any portion of the purchase price paid for with Rapid Rewards points . Other travel not eligible for earning points includes, but is not limited to, charter flights, service-charged, reduced-rate, trade out, extra seat, and paper tickets.

                                                                                No. The Rapid Rewards program was designed to reward our flyers for the flights they take, regardless of who purchased the tickets. Rapid Rewards points are only earned by the Member who actually travels.

                                                                                Only the Passenger traveling on a revenue ticket can earn Rapid Rewards points. They must have their own account number in order to earn the points.

                                                                                Points are deposited within 72 hours after the completion of your entire ticket.

                                                                                You can check your account online at Southwest.com ® . Once the points are deposited in your account, they are available for use.

                                                                                You will not accrue any points for any portion of the ticket that has been flown until the entire ticket has been completed (i.e., flown, used as payment toward another ticket, refunded, or a combination thereof). If you fail to take action to complete the partially flown ticket before the ticket expiration date, you will not accrue any points for the flown segments of the expired ticket.

                                                                                No. Points can only be earned on revenue tickets or through qualifying purchases with our Rapid Rewards ® partners.

                                                                                The Member who has Companion Pass will earn points on a revenue ticket; however, the designated Companion will not.

                                                                                Yes. Points are earned based on the dollar amount paid for the ticket. If a promotion code is applied to the purchase of the ticket, the points earned will be based on the discounted amount.

                                                                                Yes. Members traveling on a Southwest Vacations package will accrue points based on the air portion of the package. From time to time, Southwest Vacations will also run promotions to earn additional Rapid Rewards points on the land portion of the package. Once the Vacations package round trip travel has been completed, it may take up to 72 hours for the points to post to your Rapid Rewards account.

                                                                                The number of points earned for each qualifying flight segmen t is calculated after completion of the entire ticket and is based on the dollar amount paid for the base fare and fare product purchased for that segment. Qualifying flights means flights paid entirely with dollars, LUV Vouchers, Gift Cards or Travel Funds, and with no portion of the purchase price paid for with Rapid Rewards points. Taxes and fees are not eligible to earn points.

                                                                                If a ticket is purchased with outbound and return segments using the same fare type (e.g., Wanna Get Away® for both), the number of points earned for both segments will be calculated using the base fares and corresponding earn rate for that fare type. For example, if both the outbound and return flights are purchased as a Wanna Get Away fare, the points earned on the base fare of each one-way segment will be calculated individually at a rate of six points per dollar. The resulting totals are then added together to arrive at Rapid Rewards points for that trip.

                                                                                NOTE: If a ticket is purchased that combines different fare types (e.g., Business Select® for the outbound segment and Wanna Get Away for the return segment), the number of points earned will be calculated by multiplying the base fare for each segment by the corresponding number of points per dollar for each fare product.

                                                                                To receive points for flights you complete, enter your account number when you book a reservation or provide it at the airport when you check in for the flight.

                                                                                To receive points with a Rapid Rewards partner, provide your account number at the time specified by the partner in their terms and conditions.

                                                                                Tier qualifying points are earned from revenue flights booked through Southwest Airlines® or through the use of the Rapid Rewards® Priority or Premier Credit Cards (1,500 tier qualifying points for every $10,000 in eligible net purchases on that card).

                                                                                Enrolling in Rapid Rewards is easy—and free! You have multiple options to enroll in Rapid Rewards.

                                                                                Simply visit Southwest.com ® and click on Rapid Rewards.

                                                                                When the drop down menu appears, select Enroll. You'll be walked through a quick enrollment process. Once you complete enrollment, your account number will appear on the screen. Print this screen or write down your account number.

                                                                                You can enroll on the Southwest ® Mobile App by selecting the drop down menu and then clicking on Flying Southwest/ Enroll in Rapid Rewards/Enroll Today.

                                                                                You can also enroll in Rapid Rewards by calling Southwest Airlines ® Reservations at 1-800-248-4377.

                                                                                We communicate program changes to you via email. If you wish to learn more, please visit our privacy policy.

                                                                                If you enroll at Southwest.com ® or through Southwest Airlines ® Reservations, you will receive an account number instantly and start earning points after completing qualifying flight travel and/or Rapid Rewards partner transactions. Points can be earned from (a) qualifying flights booked and flown through Southwest or (b) through qualifying purchases with our Rapid Rewards partners. Qualifying Flights include flights paid entirely with dollars, LUV Vouchers, Gift Cards or Travel Funds, and with no portion of the purchase price paid for with Rapid Rewards points.”

                                                                                For reward travel, you can check in online at Southwest.com ® , Southwest ® mobile app, or at the self-service kiosk beginning 24 hours prior to your scheduled departure. If checking luggage, you will need to present a government-issued photo ID at the Southwest ® ticket counter or skycap podium. Then present your boarding pass and government-issued photo ID at the security line and proceed to the gate. If you're not checking luggage, there's no need to stop by the ticket counter, you can proceed directly to the security line.

                                                                                For international travel (when departing the U.S. and when departing from an international destination), you must verify your passport with an Agent or kiosk at the Southwest ® ticket counter at least 60 minutes prior to your scheduled departure.

                                                                                No, your Rapid Rewards points do not expire. However, if you choose to close your account, the points in your account will be terminated.

                                                                                It takes up to 72 hours after completion of your flight for points to post to your account. For transactions with Rapid Rewards® partners, visit their terms and conditions to learn more about the expected timeframe for points to post to your account.

                                                                                Visit our Contact Us page at Southwest.com.

                                                                                You can request past flight points for up to 12 months after your flight. To claim points for a past flight, simply log into your account, select My Account and choose the Manage tab within My Rapid Rewards. Choose Request past points in the grey bar and enter your record locator (confirmation number) from your reservation. After verification of your flight information (up to 5 days), points will be deposited into your account.

                                                                                You can request past flight points for flights flown within the past 12 months.

                                                                                Yes, you can request past flight points for flights completed in the past 12 months. To claim points for a past flight, simply log into your account, select My Account and choose the Manage tab within My Rapid Rewards. Choose Request past points in the grey bar and enter your record locator (confirmation number) from your reservation. After verification of your flight information (up to 5 days), points will be deposited into your account.

                                                                                The More Rewards program allows Rapid Rewards® Credit Cardmembers to redeem their points for merchandise, international flights operated by other airlines, hotel stays, gift cards, and rental cars.

                                                                                Rapid Rewards Members can access their account status 24 hours a day online at Southwest.com ® or through the Southwest ® mobile app. Simply enter your account number and password to view your account, book reward and Companion travel, view upcoming trip, set your personal preferences and more.

                                                                                Members can also access the Rapid Rewards automated voice response system by calling 1-800-445-5764 for general account information.

                                                                                Access your Rapid Rewards ® account from the Southwest.com homepage by selecting Log In at the top of the page. Enter your username or Rapid Rewards account number and password.

                                                                                You can request a password at Southwest.com ® by simply clicking on the Need Help Logging In? link under Account Login. Simply provide all of the necessary information and a password will be emailed or mailed to the address in your account.

                                                                                If you can't remember your username or account number, simply click on the Need help logging in? link under Account Login. Then provide all of the necessary information and your username and account number will be instantly provided to you online.

                                                                                If you have never logged in to your account at Southwest.com, simply click on the Need help logging in? link under Account Login. You will be required to provide all of the necessary information, including your Rapid Rewards account number, to finish setting up your account.

                                                                                If you need to fix a spelling mistake on your Rapid Rewards account, please contact us. But if you changed your name legally, send us a copy of one of the following:

                                                                                • Marriage license
                                                                                • Divorce decree
                                                                                • An old government-issued photo ID plus a new government-issued photo ID

                                                                                This information should also be included with your documentation:

                                                                                • Name
                                                                                • Address
                                                                                • Phone number
                                                                                • Rapid Rewards account number

                                                                                Send the documents by email or by mail: Southwest Airlines Rapid Rewards, P.O. Box 36657, Dallas, Texas 75235.

                                                                                To view your account history, log in to your Rapid Rewards account on Southwest.com ® . Next, click on My Account in the top right of your screen. Within your My Account, you can view your total points balance, recent points activity, your status toward tier membership, upcoming trips, saved trips, past trips, and more.

                                                                                Yes. If you have not yet taken your trip, you can add your Rapid Rewards number to your reservation on Southwest.com ® or you can ask a Southwest Airlines ® Customer Service Agent to add it when you arrive at the airport. To add your Rapid Rewards number to your reservation on Southwest.com click on Flight/Hotel/Car at the top of the screen. Under Flight select Manage Reservations. From here look up your flight using one of the two options available and click on Add Rapid Rewards number next to your name.

                                                                                We have partnered with JPMorgan Chase to offer a co-branded credit card to allow Rapid Rewards Members the opportunity to earn points for everyday purchases. Learn more.

                                                                                Rapid Rewards Dining ® gives Rapid Rewards ® Members an opportunity to earn Rapid Rewards points at thousands of participating restaurants, bars, and clubs. Learn more.

                                                                                A few points shy of your next reward flight? You can purchase the points you need for your Rapid Rewards account. Simply log into your account and click on Rapid Rewards® at the top of the screen. Under Manage, select Buy or Transfer points. From here you can select the appropriate transaction option on the Rapid Rewards Buy/Transfer page. Points can also be purchased through the booking path when making a flight reservation.

                                                                                Rapid Rewards® points will be offered in increments of 1,000 during promotional periods and 500 when off promotion with a minimum purchase of 2,000 points and a daily maximum of 60,000 points combined for personal and gift purchases.

                                                                                From time to time, Southwest may offer a special promotion to purchase ‘tier qualifying points’ which count toward A-List status but are not redeemable. On the other hand, purchased ‘points’ do not count toward A-List, A-List Preferred or Companion Pass but they are redeemable.

                                                                                Yes. The purchase transaction must be completed with a credit card and will be subject to applicable taxes and fees (as defined by your financial institution) as well as the exchange rate associated with purchases made with a credit card issued through a foreign bank and will be settled in USD.

                                                                                Log into your account and click on Rapid Rewards® at the top of the screen. Under Manage, select Buy or Transfer points. From here you can select the appropriate transaction option on the Rapid Rewards® Buy/Transfer page. When prompted, enter the Rapid Rewards® account number, email address and name of the individual who will receive your gifted points.

                                                                                You can buy up to 60,000 combined points per day for yourself or as a gift to another Member.

                                                                                You can gift points to one Member per transaction, although you can complete as many transactions as you’d like up to the 60,000 point daily maximum. The daily maximum is combined with, and applies to, points purchased for your personal Rapid Rewards® account.

                                                                                You will need the recipient's name, email address and Rapid Rewards® account number to deposit the gifted points directly into their Rapid Rewards® account.

                                                                                After entering the recipient's name and Rapid Rewards ® account number, the points will be deposited into the Member's Rapid Rewards® account upon the completion of the transaction.

                                                                                Rapid Rewards® points can be gifted in increments of 1,000 during promotional periods and 500 when off promotion with a minimum purchase of 2,000 points and a daily maximum of 60,000 points combined for personal and gift purchases.

                                                                                They can enroll for free at Southwest.com ® . Once they have an account established, you will then be able to gift points.

                                                                                No, gifted points do not count toward A-List, A-List Preferred, or Companion Pass.

                                                                                Yes. The purchase transaction must be completed with a credit card and will be subject to applicable taxes and fees (as defined by your financial institution) as well as the exchange rate associated with purchases made with a credit card issued through a foreign bank and will be settled in USD.

                                                                                Log into your account and click on Rapid Rewards ® at the top of the screen. Under Manage, select Buy or Transfer points. From here you can select the appropriate transaction option on the Rapid Rewards® Buy/Transfer page. When prompted, enter the Rapid Rewards® account number, email address and name of the individual who will receive your transferred points. The recipient must be a Rapid Rewards Member to receive transferred points.

                                                                                You can transfer your points to one Member per transaction, although you can complete as many transactions as you’d like up to 60,000 points daily for point transfers.

                                                                                You'll need the recipient's name, email address and Rapid Rewards ® account number.

                                                                                After entering the recipient's name and Rapid Rewards® account number, the points will be deposited into the Member's Rapid Rewards® account.

                                                                                Rapid Rewards ® points can be transferred in increments of 1,000 during promotional periods and 500 when off promotion with a minimum purchase of 2,000 points and a daily maximum of 60,000 points combined for personal and gift purchases.

                                                                                A daily maximum of 60,000 points may be transferred out of your Rapid Rewards ® account to another Rapid Rewards ® Member.

                                                                                No. Points cannot be transferred without knowing the recipient’s Rapid Rewards ® account number.

                                                                                They won’t be able to receive any additional points for 24 hours.

                                                                                They can enroll for free at Southwest.com ® . Once they have enrolled, you can complete a transfer transaction.

                                                                                No, transferred points do not count toward A-List, A-List Preferred or Companion Pass.

                                                                                Yes. The transaction must be completed with a credit card and will be subject to applicable taxes and fees (as defined by your financial institution)as well as the exchange rate associated with purchases made with a credit card issued through a foreign bank and will be settled in USD.

                                                                                Simply log in to your Rapid Rewards ® account and navigate to the Rapid Rewards ® Point Center. From there you can click on the 'Donate Points' button to start the process. Select the charity and the amount you would like to donate. Once the donation has been accepted you will receive an email with a receipt.

                                                                                You'll need to select a charity from a dropdown box and confirm your transaction to deposit the donated points directly into their Rapid Rewards ® account.

                                                                                After selecting a charity from the dropdown box and confirming your transaction, the points will be deposited into the charity's Rapid Rewards ® account 72 hours.

                                                                                You can donate your points to one charity per transaction, and you can complete as many transactions as you'd like up to 60,000 points daily for point transfers.

                                                                                You may choose from any of the designated charities to donate points from your Rapid Rewards ® account.

                                                                                No. Donated points do not count toward Rapid Rewards ® tier status or Companion Pass.

                                                                                No. There is no fee to donate points; however, transactions are nonreversible.

                                                                                You must be a Rapid Rewards ® Member to claim your points. You can enroll for free at Southwest.com ® . Once you’ve enrolled, log in to your Rapid Rewards account and select the Claim Rapid Rewards ® points option on the Rapid Rewards ® Buy/Transfer page or the Buy/Transfer link in the Quick Links drop down box to begin the transaction. Enter your unique claim code, name, and Rapid Rewards ® account number where prompted. The points will be deposited into your account within 72 hours.

                                                                                No. Points received as a gift or via Rapid Rewards ® Partnership Points do not count toward Rapid Rewards ® tier status or Companion Pass.

                                                                                Your claim code (or certificate code or redemption code) is the unique combination of letters and numbers that is specific to your points gift or Rapid Rewards ® Partnership Points award. This code can be found on the certificate or within the email you received. This unique claim code can be redeemed only once and can be redeemed by anyone, so be sure to keep it in a safe place, and claim your points as soon as possible.

                                                                                Yes. We urge you to protect your unique claim code and keep it in a safe place. Claim your points as soon as possible. The claim code may be redeemed only once, so be sure to claim your points as soon as possible or keep the code in a safe place until you are ready to claim your points.

                                                                                The points should post to your Rapid Rewards ® account within 72 hours after you claim them.

                                                                                No. Lost or stolen certificates cannot be returned or replaced. The certificate and its unique claim code may be redeemed only once and has no cash or refund value. Certificates will be deemed fully used once points have been credited to a Rapid Rewards ® account and once surrendered, may not be recovered, regained, or reissued.

                                                                                No. Rapid Rewards ® paper certificates and emails containing a claim code will be void if sold or bartered.

                                                                                Points claimed through a certificate or an email have a 100K point daily limit. This limit does not apply to points gifted or transferred from another Member.

                                                                                The recipient’s email address is required to notify them that they’ve received points either from a gift, a transfer or Rapid Rewards ® Partnership Points program award. You can receive account news and special offers from Rapid Rewards by updating your profile and subscribing to the Rapid Rewards ® Report and Rapid Rewards ® Email Update.

                                                                                Rapid Rewards Shopping® is an exclusive site for Rapid Rewards® Members to earn points on their everyday online purchases. Learn more

                                                                                The Rapid Rewards Shopping® button is a browser extension that lets Customers shop and earn points at 800+ partner stores without needing to start at rapidrewardsshopping.southwest.com first. The button will alert Customers to available points per $ when they are visiting the store site.

                                                                                Rapid Rewards ® is a rewards program offered by Southwest Airlines ® Co. for Southwest Airlines Customers. For purposes of these rules and regulations (hereinafter "program rules" or "rules") of Membership, the terms "Southwest ® ," "we," "us," and "our" refer to Southwest Airlines Co., and the term "the program" refers to the Rapid Rewards program. The terms "Member," "Members," "you," and "your" apply to you as a Member of Rapid Rewards; the term "account" refers to your Rapid Rewards Membership account; and the term "points" refers to your Rapid Rewards Points. The term “calendar year” means January 1-December 31 of each year.

                                                                                Southwest reserves the right to amend, suspend, or change the program and/or program rules at any time without notice. Southwest reserves the right to end the program with six months' notice. Members do not acquire property rights in accrued points and awards. By enrolling and/or participating in Rapid Rewards, you agree to abide by these rules and regulations.

                                                                                Reward travel by the Member and, if applicable, a Companion, is subject to taxes, fees, and other government or airport-imposed charges from $5.60 per one-way trip. Applicable taxes, fees, and other government or airport-imposed charges can vary significantly based on your arrival and departure destination. The payment of any taxes, fees, and other government or airport-imposed charges is the responsibility of the passenger and must be paid at the time reward travel is booked. In some instances, the government may elect to collect the fees directly from the passenger.

                                                                                For information on how Southwest collects, uses, and shares the information you provide when you become a Member, update your profile or preferences, or earn or redeem points, please review our privacy policy.

                                                                                Southwest is not responsible for unauthorized access to a Member’s account and will not replace stolen points or awards.

                                                                                By enrolling in Rapid Rewards, you confirm and represent that you are the Member or that, if the Member is a minor, you are the child’s parent or legal guardian. If you are the child’s parent or legal guardian, you also confirm and represent that you, and not the child, are providing the child’s information to Southwest.

                                                                                Membership

                                                                                Membership in the Rapid Rewards program will be granted by Southwest and is for individual travelers only. Individuals must enroll separately and may not pool or combine points with other Members. Except as specifically approved by Southwest, corporations and other entities may not be enrolled as Members.

                                                                                Member is limited to one account. A Member must provide his or her legal name matching his or her government issued photo identification, address, phone number, valid email address, gender, and date of birth. Account specific information will be sent via email to the primary email address in the Member's Rapid Rewards account.

                                                                                Member is responsible for notifying Southwest immediately of any change of name, email address, or physical address. Name change requests must be submitted in writing to Rapid Rewards, P.O. Box 36657, Dallas, Texas 75235. The written request must contain the Member's current contact information (name, address, telephone number, and email address if available), Rapid Rewards account number, along with photocopies of legal documentation (ex. old government issued photo ID and new government issued photo ID, marriage license, divorce decree, etc.) and an informal letter indicating legal name. Email address and physical address changes may be made on Southwest.com ® after logging into in your account.

                                                                                Points do not expire. Should a Member close its account, the points in the account will be terminated.

                                                                                All transactions and accounts in the Rapid Rewards program are subject to review and adjustment by Southwest at any time and without notice to the Member to ensure compliance with applicable rules. Any suspected fraud, misrepresentation, misuse, abuse or violation of applicable rules, including, but not limited to, contracts of carriage, tariffs, the program rules, our Rapid Rewards partners’ rules and regulations, and qualification requirements and benefits applicable to A-List and A-List Preferred Memberships and Companion Pass, may result in (a) cancellation of the Member's account and any associated reservations, (b) forfeiture of (1) accrued points in the Member’s account, (2) A-List or A-List Preferred status (if applicable), (3) Companion Pass qualification (if applicable), (4) awards, and (5) rewards or promotional incentives, and/or (c) a delay or suspension of the processing of points and reporting and the redemption of points, awards, status benefits, rewards and promotional incentives.

                                                                                Earning Rapid Rewards Points

                                                                                Points can be earned from (a) qualifying flights booked and flown through Southwest or (b) through qualifying purchases with our Rapid Rewards partners. Qualifying flights include flights booked and flown through Southwest and flights paid entirely with dollars, Southwest LUV Vouchers, gift cards or travel funds, and with no portion of the purchase price paid for with Rapid Rewards points. Rules and regulations regarding transactions with our Rapid Rewards partners apply, including, without limitation, adjustments for returns and cancellations with respect to qualifying purchases and engaging in a pattern of returning products after points have been credited to an account.

                                                                                To earn points for each qualifying flight , Member must provide his/her Rapid Rewards account number when making his/her reservation or prior to commencement of travel.

                                                                                Member who fails to provide his/her account number can request points for past qualifying flights for up to 12 months after his/her qualifying flight by visiting Southwest.com.

                                                                                The actual number of points earned for each individual qualifying flight is calculated after completion of the entire ticket and is based on the final dollar amount paid for the base fare and fare product purchased for that qualifying flight .

                                                                                Nonrevenue travel, including Reward travel, Companion Pass travel, and any travel with any portion of the purchase price paid for with Rapid Rewards points , is not eligible for earning points.

                                                                                Buying, Gifting, Transferring and Donating Rapid Rewards Points

                                                                                A Member has the ability to purchase points for personal use and as a gift. Point purchases must be paid for with a credit card and can be made online through Southwest.com. Points will be offered in blocks of 1,000 during promotional periods and 500 when off promotion with a minimum purchase of 2,000 points and a daily maximum of 60,000 points combined for personal and gift purchases. Point value will be quoted in USD and transactions will be settled in USD. The summary of pricing may be different from what the Member is charged due to the exchange rate associated with purchases made with a credit card issued through a foreign bank.

                                                                                Points may be purchased as a gift and can be given to an existing Rapid Rewards Member or given to a non-Rapid Rewards Member. Non-Rapid Rewards Members must enroll in Rapid Rewards to claim gifted points. Gifted points must be claimed within 12 months of purchase. Unclaimed points will not be refunded.

                                                                                A Member has the ability to transfer points to another Member or a preselected charity chosen by Southwest with an active Rapid Rewards account. Costs to transfer points to another Member must be paid for with a credit card, and transfers can be made through Southwest.com. Points can be transferred in blocks of 1,000 during promotional periods and 500 when off promotion with a minimum transfer of 2,000 points and a daily maximum of 60,000 points. Point value will be quoted in USD and transactions will be settled in USD. The summary of pricing may be different from what the Member is charged due to the exchange rate associated with purchases made with a credit card issued through a foreign bank. Points may not be transferred to a Member's estate or as part of a settlement, inheritance, or will. In the event of a Member’s death, his/her account will become inactive after 24 months from the last earning date (unless the account is requested to be closed) and points will be unavailable for use.

                                                                                A Member may donate points only to those preselected charities chosen by Southwest and no other charities may receive donations through the program. The donating Member’s account will be reduced by the number of points donated to the charity. A Member must affirmatively select the charity to receive a donation of points from the menu of options given on a Southwest website. Unless Southwest and a charity jointly announce otherwise, no portion of the purchase price that a passenger pays for a ticket is paid to any charity or may automatically generate points for any charity, even those Southwest preselects as eligible to participate in the program.

                                                                                Southwest reserves the right to change the charities that are eligible to participate in the program at any time without notice. Southwest makes no representation as to the tax consequences of a donation of points. Members should seek tax advice regarding the tax consequences of donating points to a charity through the program. A charity receiving points in the program does not acquire property rights in accrued points and awards. Southwest is not responsible for the products and services offered by participating charities. Southwest does not endorse, expressly or implicitly, any product, service, company, opinion or political position of any participating charity or any of their affiliates.

                                                                                Redeeming Rapid Rewards Points

                                                                                Points can be redeemed for any available seat on any flight booked through Southwest and for any other products or services approved by Southwest. Number of points required to redeem for reward flights may vary based on destination, time, day of travel, demand, fare class, point redemption rate, and other factors.

                                                                                Member can use his or her points to purchase seats for him/herself or others; however, the Member is solely responsible for making any changes to the itinerary after booking. A Passenger traveling on a ticket using points from another Member's account will not be allowed to make changes to the itinerary. The Passenger must contact the Member and have the Member make any necessary changes.

                                                                                The number of points required to purchase a reward flight is subject to change at any time until the booking is confirmed. Additionally, any changes to the itinerary after the initial booking may result in a change to the amount of points required to purchase the reward flight.

                                                                                Special fares, such as infant, child, military, and government fares are not eligible to be purchased with points. Other travel not eligible for purchase with points includes, but is not limited to, charter flights, group travel, vacation packages, service-charged, reduced-rate, tradeout, and travel purchased through a travel agent.

                                                                                Rapid Rewards A-List and A-List Preferred Status

                                                                                A Member who flies 25 qualifying one-way flight segments booked through Southwest or earns 35,000 tier qualifying points per calendar year will qualify for A-List status. A Member who flies 50 qualifying one-way flights booked through Southwest or earns 70,000 tier qualifying points per calendar year will qualify for A-List Preferred status.

                                                                                A flight segment is defined as a one-way trip booked through Southwest from an origin city to a destination city, including any intermediate stops and/or connections on Southwest. Tier qualifying points are earned through the purchase of qualifying flights or through the use of the Rapid Rewards Priority Credit Card or the Rapid Rewards Premier Credit Card, Rapid Rewards Premier Business Credit Card, or Rapid Rewards Performance Business Credit Cards Card from Chase. Tier qualifying points earned during a billing cycle on a Southwest Rapid Rewards Priority or Premier Credit Cards from Chase are not available for qualification for benefits such as A-List and A-List Preferred status until they are posted on your billing statement and posted to your Rapid Rewards account. The following will not count toward qualification for A-List or A-List Preferred status: Rapid Rewards program enrollment points; Rapid Rewards reward flights or any travel with any portion of the purchase price paid for with Rapid Rewards points ; Rapid Rewards Companion Pass travel; Rapid Rewards partner points except for tier qualifying points earned on the Southwest Rapid Rewards Priority Credit Card, Rapid Rewards Premier Credit Card, Rapid Rewards Premier Business Credit Card, or Rapid Rewards Performance Business Credit Cards from Chase (as per the rules described below); bonus points, unless specifically designated as such; nonrevenue travel, unless specifically designated as eligible; stops at intermediate cities on connecting or through flights; and charter flights. Tier qualifying points are not redeemable for travel on Southwest or through the "More Rewards" site.

                                                                                A Member who has a Rapid Rewards® Priority Card, a Rapid Rewards Premier Card, Rapid Rewards Premier Business Credit Card, or Rapid Rewards Performance Business Credit Cards from Chase will earn 1,500 tier qualifying points for every $10,000 in eligible net purchases on that card.

                                                                                A-List and A-List Preferred qualification will be based on a calendar year. Once A-List or A-List Preferred status is earned, the Member can begin enjoying the benefits immediately. The Member will maintain A-List or A-List Preferred status for the remainder of the calendar in which the status was earned and for the entire calendar year immediately following. To continue receiving A-List or A-List Preferred tier benefits, the Member must re-qualify each calendar year. The Member can only maintain one Rapid Rewards A-List Membership during a calendar year, regardless of how many flights (over 25 qualifying one-way flights) are taken or points (over 35,000 tier qualifying points) are earned.

                                                                                Once a Member qualifies for A-List or A-List Preferred status, Southwest will automatically reserve a boarding position for such Member and all Passengers included on a reservation with such Member 36 hours prior to each of the Member's confirmed Southwest flights (“priority boarding”), unless one or more of the following applies:

                                                                                • The reservation is booked less than 36 hours prior to scheduled departure.
                                                                                • The Member’s Rapid Rewards account number is not saved to reservation at least 36 hours prior to check-in.
                                                                                • The reservation is a Group Travel itinerary with an A-List or A-List Preferred Member. Only A-List and A-List Preferred Members will receive priority boarding.
                                                                                • Any change is made to an existing reservation within 36 hours of a scheduled flight.
                                                                                • One or more Passengers travels standby on a different flight than what was originally confirmed.
                                                                                • The flight is taken after a Member’s A-List or A-List Preferred status expires.
                                                                                • Irregular operations, which may affect A-List or A-List Preferred Membership benefits.
                                                                                • A boarding pass is not presented and/or the Passenger is not present for boarding in the departure gate area at least 10 minutes prior to scheduled departure time.

                                                                                While boarding positions have been reserved, all Passengers on the reservation will still need to check in within 24 hours of scheduled departure to retrieve their boarding passes.

                                                                                A-List and A-List Preferred Members will have same-day standby benefits free of airline charges, but will be required to pay any additional government taxes and fees associated with changes in their itinerary. On the day of travel, please see a Customer Service Agent at the airport for this benefit and for information regarding any additional government taxes and fees. This benefit is not available at Southwest® kiosks. This benefit will be provided for A-List and A-List Preferred Members traveling prior to the original scheduled departure, between the same city pairs, on the original date of travel, where a seat is available. On flights that do not meet these qualifications, A-List and A-List Preferred Members will receive priority standby and will be required to pay the difference in fare and any additional government taxes and fees if a seat becomes available. A-List Preferred Members will be prioritized ahead of A-List Members. If an A-List or A-List Preferred Member is traveling on a multiple-Passenger reservation, same-day standby and priority standby will not be provided for non-A-List or non-A-List Preferred Members in the same reservation. For A-List and A-List Preferred Members who have also qualified for a Companion Pass®, A-List and A-List Preferred benefits are not available to the Companion unless the Companion is also an A-List or A-List Preferred Member.

                                                                                Companion Pass

                                                                                A Member who earns 125,000 Companion Pass qualifying points or who flies 100 qualifying one-way flights booked through Southwest® per calendar year will qualify for Companion Pass. Companion Pass qualifying points are earned from qualifying flights booked through Southwest, points earned on Southwest Rapid Rewards® Credit Cards, and base points earned from Rapid Rewards® partners. Points earned during a billing cycle on a Southwest Rapid Rewards Credit Card from Chase are not available for redemption or qualification for Companion Pass status until they are posted on your billing statement and posted to your Rapid Rewards account. Only points posted on your billing statements and posted to your Rapid Rewards account during the same calendar year are available for qualification for Companion Pass status. The following do not count as Companion Pass qualifying points: purchased points; points transferred between Members; points converted from hotel and car loyalty programs, e-Rewards®, Valued Opinions, and Diners Club®; Rapid Rewards reward flights or any travel with any portion of the purchase price paid for with Rapid Rewards points ; points earned from Rapid Rewards program enrollment; tier bonus points; flight bonus points; and partner bonus points (with the exception of the Rapid Rewards Credit Cards from Chase). No points or Companion Pass qualifying points will be awarded for flights taken by the Companion using the Companion Pass.

                                                                                The Companion Pass allows the Member to designate an individual to fly with the Member (such designated individual, the “Companion”) on Southwest flights purchased by the Member, booked through Southwest, and completed during the Companion Pass validity period. A Companion's reservation is not considered a purchased flight, and therefore, another Companion Pass reservation cannot be booked from it.

                                                                                The Member must first book and purchase his/her flight in cash or points through Southwest and then book the Companion's flight through Southwest by choosing the Rapid Rewards Companion Pass booking option on Southwest.com, or if calling our toll-free reservations number at 1-800-248-4377, notifying the Customer Representative that a Rapid Rewards Companion Pass will be used. Both the Member and the Companion must be booked on the same flights and dates. If the Member’s ticket is cancelled, the Companion’s ticket will also be cancelled. If the Member changes his/her ticket, the Member must also change the Companion’s ticket to match the Member’s ticket changes or the Companion’s ticket will be cancelled. If the Companion is not traveling with the Member, the Companion will be required to pay for his/her ticket. The Member and the Companion must check in together and, if asked, present the Companion Pass card at the Southwest Ticket Counter, Skycap podium, or Departure Gate in order for the Companion to travel. Valid photo identification for both Member and the Companion is required. The Member and the Companion must board with their assigned group(s). For A-List and A-List Preferred Members who have also qualified for a Companion Pass, reserved boarding privileges will not be provided to the Companion unless the Companion is also an A-List or A-List Preferred Member.

                                                                                Companion Pass qualification will be based on a calendar year. Once Companion Pass status is earned, the Member can begin using his/her Companion Pass immediately once he/she has designated a Companion. The Member will maintain Companion Pass status for the remainder of the calendar year in which the status was earned and for the entire calendar year immediately following. To continue receiving Companion Pass privileges, the Member must requalify each calendar year. The beginning validity date and/or expiration date of Companion Pass status or a Companion Pass card may not be adjusted.

                                                                                The Member will automatically be notified of Companion Pass eligibility and provided with Companion Pass rules and instructions for designating a Companion. The Member is limited to one Companion at any time. After designating a Companion, the Member will be issued a Companion Pass card. The Companion Pass card is not transferrable. The Member may, however, change his/her designated Companion and request issuance of a new Companion Pass card up to three (3) times each calendar year that the Member maintains Companion Pass status. Any reservation with the current Companion Pass would need to be cancelled before changing his/her designated Companion. Requests may be made by calling 1-800-435-9792. Allow 21 business days for processing and issuance of the Companion Pass card. The Member's designated Companion must be an individual. An individual may not travel as both a Member and a Companion on the same flight. Corporations and other entities cannot be designated as Companions.

                                                                                Companion Pass travel has no blackout dates or seat restrictions.

                                                                                The Companion Pass card is the property of Southwest and must be surrendered upon request. The Companion Pass card is not a credit card.

                                                                                If an eligible Member chooses not to obtain a Companion Pass card, no alternative award will be provided.

                                                                                Additional Program Rules and Regulations

                                                                                Southwest may from time to time offer "bonus" points or promotional awards, promotional tier or Companion Pass status, partnership programs, or promotional incentives for Members' use, such as Drink Coupons, rental car discounts, hotel discounts, or retail discounts. Such offers are not a part of the program’s formal award structure and may be temporary. Southwest reserves the right to modify or eliminate such offers at any time. These offers are void where prohibited by law. At no time may a Member sell, purchase, redeem, broker, or barter his or her points, awards, Companion Pass cards, or drink coupons for cash or other consideration. Points, awards, Companion Pass cards, tier cards, and Drink Coupons have no cash value and are void if sold, purchased, brokered, or bartered. In addition, such actions may result in the termination of the Member's account, regardless of whether or not the transaction is completed. Any such points or redemption of points are void if transferred for cash or other consideration. Violators may be liable for damages and litigation costs, including Southwest’s attorney's fees incurred in enforcing this rule.

                                                                                By enrolling in the Rapid Rewards program you acknowledge that: (i) the program is not mandatory in order to purchase any ticket on Southwest; (ii) all transactions and activities relating to the program will be deemed to take place exclusively in the state of Texas, United States of America, regardless of where any Member may be located or reside or the destination or origin of any flight; (iii) all monetary amounts and fees relating to such transactions will only be expressed and processed in US dollars and Southwest is not responsible for any exchange rate fluctuations that may affect the value that any Member receives in any other currency; and (iv) your credit card company or bank may charge you fees or charges related to your transactions as a Member and you will be solely responsible for any such fees or charges.

                                                                                Any and all matters arising out of or relating to the program rules and/or the subject matter hereof shall be governed by, construed, and enforced in accordance with the laws of the United States of America and, to the extent not preempted by Federal law, the laws of the State of Texas without regard to conflict of law principles, regardless of the legal theory upon which such matter is asserted.

                                                                                You and we consent to the personal and exclusive jurisdiction and venue of the state and federal courts within Dallas County, Texas. You and we also agree to litigate any disputes between or involving you and us exclusively in the state and federal courts within Dallas County, Texas. You agree that any cause of action arising out of and/or relating to this program must be commenced within two (2) years after the cause of action accrues. Otherwise, such cause of action is permanently barred.

                                                                                NO TRIAL BY JURY:

                                                                                YOU WAIVE A TRIAL BY JURY IN ANY ACTION OR PROCEEDING BETWEEN YOU AND SOUTHWEST ARISING OUT OF AND/OR RELATING TO THIS PROGRAM.

                                                                                NO CLASS ACTIONS:

                                                                                YOU WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASSWIDE BASIS. YOU AGREE THAT NO CLAIM OR DISPUTE ARISING OUT OF AND/OR RELATING TO THIS PROGRAM MAY BE JOINED WITH A CLAIM OR DISPUTE OF ANY OTHER PERSON OR ENTITY, AND YOU MAY NOT ASSERT A CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE IN ANY LAWSUIT OR OTHER LEGAL PROCEEDING.

                                                                                1 year. 365 days. A $900 value. Math is hard, baby. Trust us, free diapers for a year are a big deal.

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                                                                                Training Pants

                                                                                1. Pull-Ups ® Training Pants for Boys
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                                                                                iii. Interest of $2,102.71 assumes a $10,000 charge and installment payments of $504.29 for 24 months. Installment payments calculated with 18% APR and 24-month term accounting for interest accrued between the charge date and the due date 51 days later.

                                                                                No touch payment is fast, safe, and hassle-free.
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                                                                                San Francisco, CA 94111, USA

                                                                                Not for payments. Payment
                                                                                address can be found here.

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                                                                                1 To qualify for the $200 welcome bonus, you must open and fund a new Upgrade Rewards Checking account and make 3 debit card transactions within 60 days of your Upgrade Card account opening. The bonus credit will be posted to your Upgrade Card as a rewards credit within 1-2 billing periods following the third debit transaction on your Rewards Checking account. Your Upgrade Card must be in good standing to receive a bonus.

                                                                                2 Earn unlimited 1.5% cash back on all purchases when you pay them back. Your cash back will typically be applied to your balance after your next scheduled monthly payment. Cash back rewards applied to your balance will not satisfy or reduce your regular monthly payments. Payments on non-purchase transactions, such as sending funds electronically to your bank account, are not eligible to earn rewards. Certain limitations apply. Please refer to your Cardholder Agreement for more information. Rewards associated with the Upgrade Card, when applicable, are provided by Upgrade, Inc.

                                                                                3 Cash back rewards are earned when you pay eligible purchases back. Your cash back will typically be applied to your balance after your next scheduled monthly payment. Purchases in Home, Auto, and Health categories earn 3% cash back when you pay them back; all other purchases earn 1% with no maximum. Merchants are assigned a merchant category code (MCC) based on the kinds of products and services they primarily sell. We group similar MCCs into categories for purposes of making rewards available to you, but we do not assign MCCs. Merchants set their own MCC, therefore purchases may not fall into the category where you might expect them to appear. For more information on merchant categories, please click here. Cash back rewards applied to your balance will not satisfy or reduce your regular monthly payments. Payments on non-purchase transactions, such as sending funds electronically to your bank account, are not eligible to earn rewards. Some limitations apply. Please refer to your Cardholder Agreement for more information. Rewards associated with the Upgrade Card, when applicable, are provided by Upgrade, Inc.

                                                                                4 Earn unlimited 1.5% back in bitcoin rewards when you make payments on your purchases. Payments on non-purchase transactions, such as sending funds electronically to your bank account, are not eligible to earn rewards. Your bitcoin will be purchased within 1-2 statement periods from the date your payment is received. The value of the bitcoin purchase will be based on the reference rate at the time of the bitcoin purchase. Your bitcoin cannot be transferred to a separate wallet. Sales of bitcoin are subject to a 1.5% transaction fee which will be deducted from your sale proceeds. Sale proceeds are redeemable only in the form of statement credit. Additional limitations apply. Please refer to the Program Terms and Conditions and your Cardholder Agreement for more information.
                                                                                Bitcoin services and accounts provided by NYDIG. See NYDIG Terms. NYDIG does not support bitcoin services and accounts in all states. Rewards associated with the Upgrade Card, when applicable, are provided by Upgrade.

                                                                                5 Credit Lines opened through Upgrade feature APRs of 8.99% - 29.99% and line amounts ranging $500 - $50,000. The lowest rates require Autopay and the majority of the line amounts will be $25,000 or under. For example, a $5,000 transaction with a 36 month term and a 19.99% APR has a required monthly payment of $187.90. The APR on your draw may be higher or lower. Your rate, line amount, and default term depend on maintaining a qualifying credit score, your credit usage history, requested amount, and other factors.

                                                                                6 The Upgrade Card cannot be used at an ATM.

                                                                                † Not all traditional credit cards charge fees. However, creditcards.com's 2020 Credit Card Fee Survey found that the average number of fees per card is 4.5. For example, the 2019 U.S. News Consumer Credit Card Fee Study found that the average annual fee (including cards with no annual fee) is $35.23, the average late fee is $36.34 and the average returned payment fee is $34. 01. The Upgrade Card charges none of these fees. Over 90 percent of cards charge balance transfer fees and cash advance fees. The Upgrade Card enables you to transfer cash from your Personal Credit Line to your bank account with no fees.

                                                                                If there are changes to your credit score or other risk factors based on a soft inquiry, or changes to market conditions, the availability of your remaining credit, the interest rate, and length of the credit offered may be adjusted for future transactions. The terms on your existing balances will never change. You will be given the opportunity to accept new terms before requesting future transactions if you wish to continue using your line. Transactions will be subject to a minimum draw amount, which is determined based on your total line availability. There is no minimum draw amount when you use the Upgrade Card. Based on the amount you spend in total we may ask you to confirm a new line agreement to continue to provide you with additional credit.